We’ve all been there: the moment of sheer panic when you realize you accidentally sent the wrong email blast, or the big proposal to potential client that wasn’t quite finished yet. We all make mistakes and it’s usually only a matter of time before someone accidentally gets a little trigger-happy with the ‘send’ button. However, there’s definitely a right and wrong way to handle the situation (we’re lookin’ at you, United and Delta) to maintain both your brand and integrity. Although we sincerely hope you don’t have to use them, here are a few things to keep in mind when you find yourself in a tight spot, just in case.
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